Airspeed Help Center

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Airspeed Help Center

Using Airspeed's apps

Using Airspeed's apps

Questions about specific Airspeed apps? You're in the right place.

What happens if someone posts an inappropriate answer to a question from an Airspeed app?

How do I change my app admin?

How do I remove an app from my workspace?

How can I add additional admins in my workspace?

Celebrations

How do I install the Celebrations 🎉 by Airspeed Slack App?

How do I add Celebrations 🎉 by Airspeed to a private Slack channel?

Can I upload birthdays and work anniversaries for my workspace?

Will new users who join our Slack workspace get a reminder to add their celebration dates?

Who receives notifications to sign celebration cards?

How do I view upcoming birthdays and work anniversaries?

Will the person celebrating receive too many messages?

Which channel is best to use for Celebrations? Can I add it to multiple channels?

How do I add my birthday and or work anniversary dates to the app?

My CSV upload is giving me an error. What should I do?

What if someone on my team doesn’t want to celebrate their birthday?

How do I create a custom celebration card?

I don't see my own birthday or work anniversary in the upcoming Celebrations?

How can I use AI when signing a Celebrations card?

Can I sign more than one card at a time?

Where will I see notifications to sign cards?

How do I delete a Custom Celebration?

How do I customize my Celebrations by Airspeed 🎉 banners?

Introducing Celebrations 🎉 by Airspeed to your team

Celebrations Demo

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Coffee Talk

What is Coffee Talk ☕️ by Airspeed?

How do I install the Coffee Talk ☕️ by Airspeed Slack App?

How do I add Coffee Talk ☕ by Airspeed to a private Slack channel?

How is Coffee Talk different from other buddy matching Slack apps like Donut?

Which channel is best to use for Coffee Talk? Can I add Coffee Talk to multiple channels?

Is there a minimum number of users needed for a Coffee Talk channel?

What matching frequency do you recommend?

Who is the app Admin and what are their permissions?

Can I opt-out of Coffee Talk?

How do I set up Coffee Talk in a channel?

Will my whole company be included in the Coffee Talk scheduling?

Where can I change the Coffee Talk matching schedule?

Where can I snooze or opt-out of Coffee Talk?

I missed a Coffee Talk; how do I reschedule?

Introducing Coffee Talk to your Team

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Icebreakers

How do I install the Icebreakers 🧊 by Airspeed Slack App?

Which channel is best to use for Icebreakers? Can I add it to multiple channels?

How do I add Icebreakers 🧊 by Airspeed to a private Slack channel?

Where can I view upcoming Icebreakers and answer them?

How do I edit an Icebreaker?

I added a random weekly Icebreaker question to a channel. Can I change it to my own question instead?

When I answer an Icebreaker, why is there a web experience?

Can anyone edit my Icebreaker question?

Icebreakers 🧊 by Airspeed questions explained.

Are reminders sent to users who already answered the Icebreaker?

Can I add photos or videos to my Icebreaker answer?

How do I create a recurring Icebreaker?

Can I ask a new, random Icebreaker question each week?

How do I delete an Icebreaker?

How do I send Icebreakers to a channel?

Introducing Icebreakers to your Team

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Intros

What is Intros 👋 by Airspeed?

How do I install the Intros 👋 by Airspeed Slack App?

What channel is best to use for Intros?

How do I add Intros 👋 by Airspeed to a private Slack channel?

Is the Slack app admin the only person who can create an Intro template?

Can I edit an Intro template?

Will new members in a channel be notified to answer an Intro template?

Where can I view all Intros answered?

Where can I see which Slack channels have Intros installed?

How do I make an Intros template? Where can I find templates?

How can I use AI to help create a new Intros template?

When creating a template, are all Intros questions required?

What happens if someone skips an Intros question?

How do I edit or delete an Intro?

How do I view or answer recent Intros?

How do new hires get prompted to answer Intros?

Introducing Intros 👋🏻 by Airspeed out to your team

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Maps

What is Maps 📍 by Airspeed?

How do I install Maps 📍 by Airspeed Slack App?

What channel is best to use for Maps? Can I add Maps to multiple channels?

How do I add Maps 📍 by Airspeed to a private Slack channel?

Does Maps📍by Airspeed track my location?

Will new users who join our Slack workspace get a reminder to add their home office location?

Can I add my upcoming travel to the Team map?

Can I import all home office locations for people in my organization?

If our Team Map link is shared outside of the Slack workspace, can other people view our Map?

Why can I only Slack message 6 people at a time from the Team Map?

Am I able to leave a group DM created by the Maps app?

How do I add my Home Office location into Maps?

How do I view our Team Map?

Are people notified when other teammates add a location or travel?

Which is the best Slack channel to install Maps?

Does Maps track my location?

Introducing Maps 📍by Airspeed to your Team

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Shoutouts

What is Shoutouts 🏆 by Airspeed?

How do I install the Shoutouts 🏆 by Airspeed Slack app?

How do I add Shoutouts to a private channel?

Which channel is best to use for Shoutouts? Can I add Shoutouts to multiple channels?

How do I send a Shoutout?

How do I view Shoutouts history? Can I use Shoutouts for our annual employee reviews?

How do I encourage recognition in our workspace?

What is Feel Good Friday? #FGF

How do I add/edit the company values in Shoutouts?

How can I use AI in Shoutouts?

What is a Shoutouts goal?

How do I add company values in Shoutouts?

What is nominating someone for a Shoutout?

How do I view my team’s Shoutouts history?

Introducing Shoutouts to your Team

Shoutouts Demo Video

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Admin Console

How do I find out how many users I have in my workspace?

Leaderboards

What is the Leaderboards?

How do I use Leaderboards?

Airspeed Awards

What is the Airspeed awards feature?

How does the Awards feature work?

Dashboards

What metrics will the dashboard provide?

Who has access to Dashboards?

What is the dashboard feature in Airspeed?

What distinguishes the Economy tier from the Business/First Class tier in terms of dashboard access?

Airspeed AI

What is Airspeed AI?

How Do I use Airspeed AI?