What should I do if I can't install Airspeed to Slack?

Having trouble installing one of our apps to Slack? Here are the most common fixes:

  • Slack permissions: Check your Slack workspace permissions. For some workspaces, you’ll need to ask the Slack Admin to install.
  • Previous installation: When you go to the Slack app directory and view the app, does it say the app is already installed? Slack’s guidance for this is to uninstall the app in the configuration tab, then reinstall it.

Any other challenges? We’re happy to help. Email us with screenshots and error messages at support@getairspeed.com, or use the chat on our website.

 

*The Economy plan  limits to apps to a single channel.